A local professional organizer recently reached out to me to assist in a hoarding cleanup for one of her customers. The customer had a prominent career, but a Non-Disclosure Agreement (NDA) wasn’t discussed nor signed during the bid or cleanup process. This was very strange, as professional organizers are generally obliged to protect their clients and client’s confidentiality. Since there were kids living in the home, this cleanup could be problematic.
Do you research before working with professional organizers. I have worked with several professional organizers and they generally turn down jobs with urine, feces, mold and/or other environmental contaminants. This professional organizer didn’t have any personal protective equipment (PPE) for her, her subcontractor or her client or client’s kids. This PO didn’t have an NDA. This PO expected free work to be completed. This PO was routinely late. This PO wasn’t part of a professional association. Had I known this before I started the job, I would have simply turned it down. If this case gets reported to the Department of Social Services, I will likely have to disclose the living situation, contaminants, and failure to maintain the cleanliness of the areas after the work was completed (before and after pictures).
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